Refund & Exchange Policy
What's our refund and exchange policy? Is it free?
Unfortunately, our shoes are non-refundable. You are only allowed with one time free exhchange, subject to availablity. Our free return window is 7 days from the date you receive your shoes. We want you to love your shoes, if it doesn’t work for you, ensure that it is in its original mint state, unworn & in the original packaging with the original receipt.
When trying on your shoe for fit and comfort upon receiving, please make sure to only wear them indoor on a clean floor. If you plan to exchange them, we ask that you refrain from wearing them outside. This eliminates the possibility of dirt, grime, etc. We cannot accept any shoes that have been worn, tarnished or altered in any way.
How do I make an exchange?
We will collect and deliver your shoe at the same time. Delivery will be send every friday. Just fill up this form and we will get back to you shortly!